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    Management Contract Operations—The Second Key: The Arrival

    Management Contract Operations—The Second Key: Prologue—The Lodge Before the Letter

    Management Contract Operations—The First Key: Part 8—The Transfer of Trust

    Welcoming Visitors – The Role of Communication Part 1a

    Egi GaisieNovember 21, 20240995 views

    Effective communication is vital in welcoming visitors to tourist sites, hospitality facilities, and other destinations. It…

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    Welcoming Visitors – Creating a Welcoming Environment

    Egi GaisieNovember 14, 20240936 views

    Have you entered a public space and found it unwelcoming? Stepping into such spaces that feel…

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    Welcoming Visitors

    Egi GaisieNovember 7, 20241992 views

    How would your life change if you treated every visitor as a long-lost friend?  What if…

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    Addressing Your Questions: Insights and Clarifications on ‘Conducting Tours: A Career to Explore’

    Egi GaisieOctober 31, 20240699 views

    It looks like we spoke too soon when we thought we had wrapped up our series…

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    Conducting Tours: A Career to Explore – Part 4

    Egi GaisieOctober 24, 20240683 views

    How do you know you have what it takes for career opportunities knocking on your door?…

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    Conducting Tours: A Career to Explore – Part 3 cont. (b)

    Egi GaisieOctober 17, 20240882 views

    In last week’s conversation with our esteemed guest, Mr. Passah, Snr., he made mention of the…

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