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    Management Contract Operations—The Second Key: Briefings & Bridges

    Management Contract Operations—The Second Key: Training & Tension

    Management Contract Operations—The Second Key: Locks and Legacy

    Welcoming Visitors – The Role of Communication Part 2b

    Egi GaisieDecember 12, 20240913 views

    As I wrap up my series for the year, take a look at the lighthearted cartoons…

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    Welcoming Visitors – The Role of Communication Part 2a

    Egi GaisieDecember 5, 202401.1K views

    The hospitality industry focuses on customers/guests and depends on good communication to keep them happy. Language…

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    Welcoming Visitors – The Role of Communication Part 1b

    Egi GaisieNovember 28, 20240821 views

    We continue with the interpretation of services guests receive from hospitality facilities. Consider the extract below.…

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    Welcoming Visitors – The Role of Communication Part 1a

    Egi GaisieNovember 21, 202401.1K views

    Effective communication is vital in welcoming visitors to tourist sites, hospitality facilities, and other destinations. It…

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    Welcoming Visitors – Creating a Welcoming Environment

    Egi GaisieNovember 14, 202401K views

    Have you entered a public space and found it unwelcoming? Stepping into such spaces that feel…

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    Welcoming Visitors

    Egi GaisieNovember 7, 202411.1K views

    How would your life change if you treated every visitor as a long-lost friend?  What if…

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