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    The Fifth Key Series

    The Fourth Key: Epilogue — The Manager Emerges

    The Fourth Key: Passing the Torch — From Case to Classroom

    DISPLACING THE ‘MAD’ MAN

    Egi GaisieFebruary 28, 201702.1K views

    This long strip of land along a busy road right behind the fence wall of my…

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    DAYTIME NIGHTMARES

    Egi GaisieFebruary 28, 201702.4K views

    Everyone had a story to tell. It was my first time taking on a job to…

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    HOTEL HOUSEKEEPING: NEW TRENDS AND PRACTICES

    Egi GaisieFebruary 26, 201728.3K views

    While pursuing my hotel management course several years ago, I had the opportunity to carry out…

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    DIGNITY FOR HOTEL HOUSEKEEPERS: A ‘3-MAN AFFAIR’

    Egi GaisieFebruary 22, 201703.4K views

    I recall a part-time job I had several years ago to supervise the housekeeping department of…

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    HOTEL GUESTROOMS: ENCOUNTERING THE UNEXPECTED PART 2

    Egi GaisieFebruary 10, 201702.2K views

    While celebrating good hotel housekeeping, attention has so far been drawn to unique challenges faced by…

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    HOTEL GUESTROOMS: ENCOUNTERING THE UNEXPECTED PART 1

    Egi GaisieFebruary 10, 201702.2K views

    Too often operational hotel housekeeping personnel are not appreciated. Many people underestimate what efforts are required…

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