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    The Fifth Key: Casebook — Preface & Introduction

    The Fifth Key Series

    The Fourth Key: Epilogue — The Manager Emerges

    HOTEL KITCHENS: TEMPERATURE AND TEMPER HOT- PART 1

    Egi GaisieMarch 9, 201702.3K views
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    DISPLACING THE ‘MAD’ MAN

    Egi GaisieFebruary 28, 201702.1K views

    This long strip of land along a busy road right behind the fence wall of my…

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    DAYTIME NIGHTMARES

    Egi GaisieFebruary 28, 201702.4K views

    Everyone had a story to tell. It was my first time taking on a job to…

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    HOTEL HOUSEKEEPING: NEW TRENDS AND PRACTICES

    Egi GaisieFebruary 26, 201728.4K views

    While pursuing my hotel management course several years ago, I had the opportunity to carry out…

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    DIGNITY FOR HOTEL HOUSEKEEPERS: A ‘3-MAN AFFAIR’

    Egi GaisieFebruary 22, 201703.5K views

    I recall a part-time job I had several years ago to supervise the housekeeping department of…

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    HOTEL GUESTROOMS: ENCOUNTERING THE UNEXPECTED PART 2

    Egi GaisieFebruary 10, 201702.2K views

    While celebrating good hotel housekeeping, attention has so far been drawn to unique challenges faced by…

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