BEYOND THE BRICK AND MORTAR: HOTEL EMPLOYEES
The first hotel I worked in was big, at least by Ghanaian standards; 166 rooms. It…
The first hotel I worked in was big, at least by Ghanaian standards; 166 rooms. It…
The hotel front desk is unlike front desks of many businesses normally referred to as the…
No-one works at a hotel front desk unprepared, right? Right! (and I hope you are agreeing…
Most noticeable at hotel front desks worldwide are standing front desk agents. Inevitably, throughout my working…
Articles on ‘the moment of truth’ are usually written from the viewpoint of the recipient of…
A toolkit as defined by a dictionary could mean ‘a set of tools, especially one kept in…