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    A Journey Through Time: Revitalizing Hospitality—The Case of Kunta Hotels – Part 2 (Hurdles Accessing the Past)

    A Journey Through Time: Revitalizing Hospitality—The Case of Kunta Hotels – Part 1 cont.

    A Journey Through Time: Revitalizing Hospitality—The Case of Kunta Hotels – Part 1

    HOTEL FOOD AND BEVERAGE SERVICE; THE MOMENT OF TRUTH

    Egi GaisieMay 24, 201706.4K views

    Articles on ‘the moment of truth’ are usually written from the viewpoint of the recipient of…

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    HOTEL FOOD AND BEVERAGE SERVICE; PREPARATION FOR EXCEPTIONAL SERVICE PART 2

    Egi GaisieMay 10, 201701.7K views

    A toolkit as defined by a dictionary could mean ‘a set of tools, especially one kept in…

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    HOTEL FOOD AND BEVERAGE SERVICE; PREPARATION FOR EXCEPTIONAL SERVICE PART 1

    Egi GaisieMay 5, 201701.4K views

    It is very tempting to write about my recent experience as a victim to poor food…

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    HOTEL FOOD AND BEVERAGE SERVICE: THE QUESTION OF TIPPING ed al.

    Egi GaisieMay 1, 201701.6K views

    Confused by the terminologies.. ‘tips’, ‘service charges’, ‘cover charge’ and ‘gratuities’? You are not alone. To…

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    HOTEL FOOD AND BEVERAGE SERVICE: CREATING THE EXPERIENCE

    Egi GaisieApril 12, 201702.8K views

    The images on your right and left are traditional symbols depicting the availability of food and…

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    HOTEL FOOD & BEVERAGE SERVICE: ATTITUDINAL CHANGE FROM THE TOP

    Egi GaisieApril 12, 201701.1K views

    It is common practice to find hotel food service personnel being hired without any prior professional…

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