EDUCATION AND TRAINING IN THE HOSPITALITY INDUSTRY
This begins my first post on education and training in the hospitality industry in Ghana. I…
This begins my first post on education and training in the hospitality industry in Ghana. I…
Are you a Supervisor? There is a Teacher in you! This is the last under the series, “The Image…
First-level Supervisors wear many ‘hats’.“Our supervisors can probably have more influence on our productivity, worker absenteeism,…
The quality of interactions between guests and hotel personnel are influenced by the skills, attitudes and knowledge of…
It takes special people to excel in the hotel industry and SUPER SPECIAL people to be…
We have established ‘service’ as a PACKAGE and you have carried out some exercises to apply…