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    The Fifth Key: A 3-Part Coastal Story (Part 3): The Room That Wouldn’t Cool Down

    The Fifth Key: The Two Stories of the Same Sea (Part 2): The Night the Water Didn’t Come

    The Fifth Key: The Two Stories of the Same Sea (Part 1): The Arrival and Contradictions

    Echoes on Ghana’s Hotel Operations

    Egi GaisieJanuary 23, 202501.5K views

    Greetings and Happy New Year to all my cherished readers! I have spent the past seven…

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    Welcoming Visitors – The Role of Communication Part 2b

    Egi GaisieDecember 12, 202401.4K views

    As I wrap up my series for the year, take a look at the lighthearted cartoons…

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    Welcoming Visitors – The Role of Communication Part 2a

    Egi GaisieDecember 5, 202401.8K views

    The hospitality industry focuses on customers/guests and depends on good communication to keep them happy. Language…

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    Welcoming Visitors – The Role of Communication Part 1b

    Egi GaisieNovember 28, 202401.5K views

    We continue with the interpretation of services guests receive from hospitality facilities. Consider the extract below.…

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    Welcoming Visitors – The Role of Communication Part 1a

    Egi GaisieNovember 21, 202401.8K views

    Effective communication is vital in welcoming visitors to tourist sites, hospitality facilities, and other destinations. It…

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    Welcoming Visitors – Creating a Welcoming Environment

    Egi GaisieNovember 14, 202401.7K views

    Have you entered a public space and found it unwelcoming? Stepping into such spaces that feel…

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