It was Ghana’s second annual National Customer Service Week. There was much excitement in celebrating the…

Good Customer Service – Let Customers Know You Appreciate Them. Relax and enjoy solving the two…

This is a special edition as Ghana observes this year’s National Customer Service Week, dubbed NAKOFEST,…

Hospitality managers want every employee to provide high-quality service to every guest, every time. Just as…

We have been deliberating on customer service; it is more complex than many people think. You…