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    The Blueprint of Hotels: The Case of Palm Grove Hotel Front Office

    The Blueprint of Hotels: Behind-the-Scenes Chaos cont.

    The Blueprint of Hotels: Behind-the-Scenes Chaos

    WHY THE ‘FUSS’?

    Egi GaisieOctober 20, 202201.4K views

    It was Ghana’s second annual National Customer Service Week. There was much excitement in celebrating the…

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    Word Puzzle Solutions for Customer Service

    Egi GaisieOctober 13, 202202K views
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    QUESTIONS OF SERVICE: Part 6

    Egi GaisieOctober 6, 202201.3K views

    Good Customer Service – Let Customers Know You Appreciate Them. Relax and enjoy solving the two…

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    QUESTIONS OF SERVICE: Part 5

    Egi GaisieOctober 3, 202201.3K views

    This is a special edition as Ghana observes this year’s National Customer Service Week, dubbed NAKOFEST,…

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    QUESTIONS OF SERVICE: Part 4

    Egi GaisieSeptember 29, 202201.2K views

    Hospitality managers want every employee to provide high-quality service to every guest, every time. Just as…

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    QUESTIONS OF SERVICE: Part 3 cont.

    Egi GaisieSeptember 22, 202221.6K views

    We have been deliberating on customer service; it is more complex than many people think. You…

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