INTRODUCTION TO HARD TALK:
COVID-19, HOTEL WORKFORCE & LABOR ISSUES
These are extraordinary times…and there is no reference book to guide us out from the happenings…
These are extraordinary times…and there is no reference book to guide us out from the happenings…
This is the unfolding story of how a hotel management company in Ghana, “Emerald Hospitality Group”,…
Greetings and Happy New Year to all my cherished readers! I have spent the past seven…
As I wrap up my series for the year, take a look at the lighthearted cartoons…
The hospitality industry focuses on customers/guests and depends on good communication to keep them happy. Language…
We continue with the interpretation of services guests receive from hospitality facilities. Consider the extract below.…
Effective communication is vital in welcoming visitors to tourist sites, hospitality facilities, and other destinations. It…