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    Management Contract Operations—The Second Key: Prologue—The Lodge Before the Letter

    Management Contract Operations—The First Key: Part 8—The Transfer of Trust

    Management Contract Operations—The First Key: Part 7—The Reframing

    DAYTIME NIGHTMARES

    Egi GaisieFebruary 28, 201701.7K views

    Everyone had a story to tell. It was my first time taking on a job to…

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    HOTEL HOUSEKEEPING: NEW TRENDS AND PRACTICES

    Egi GaisieFebruary 26, 201727.5K views

    While pursuing my hotel management course several years ago, I had the opportunity to carry out…

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    DIGNITY FOR HOTEL HOUSEKEEPERS: A ‘3-MAN AFFAIR’

    Egi GaisieFebruary 22, 201702.7K views

    I recall a part-time job I had several years ago to supervise the housekeeping department of…

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    HOTEL GUESTROOMS: ENCOUNTERING THE UNEXPECTED PART 2

    Egi GaisieFebruary 10, 201701.6K views

    While celebrating good hotel housekeeping, attention has so far been drawn to unique challenges faced by…

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    HOTEL GUESTROOMS: ENCOUNTERING THE UNEXPECTED PART 1

    Egi GaisieFebruary 10, 201701.6K views

    Too often operational hotel housekeeping personnel are not appreciated. Many people underestimate what efforts are required…

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    HOUSEKEEPING: YOUR ATTITUDE IS SHOWING PART 2

    Egi GaisieJanuary 30, 201701.7K views

    Making a good first impression on guests and sustaining it begins with the hotels’leadership. Hotel leadership…

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